Terms of Service
Last updated November 2026
Using Places & Stories
By creating an account or using the site you agree to these terms. You must be at least 13 years old.
Your content
You own the photos, videos and stories you upload. You give us permission to store and show them to the audience you choose, only so we can run the service.
Be respectful
Don't upload content you don't have the right to share, or anything illegal, hateful, harassing or sexually explicit. We may hide or remove content and suspend accounts that break these rules.
Pins and purchases
Memory Pins are physical products sold through our shop. Prices are shown before checkout and taxes and shipping are added at checkout. See Shipping & returns for delivery and refunds.
Storage and pricing
We don't promise unlimited storage or prices fixed forever. We'll give at least 60 days notice before any storage price change and we won't delete your memories just because a subscription ends. See Memory Trust.
Availability
We work hard to keep the service running but can't guarantee it will always be available or error-free.
Liability
To the extent the law allows, Places & Stories isn't liable for indirect or incidental losses from using the service.
Changes
We may update these terms and will tell you about important changes.